Visitors to our Website
When someone visits the JPC website we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
Newsletter Sign Up
As part of the registration process for our e-newsletter, we collect personal information (name & email address). We use that information to tell you about things you’ve asked us to tell you about; to contact you if we need to provide additional information; to check our records are right and to check occasionally that you’re happy and satisfied. We don’t rent or trade email lists with other organisations and businesses.
We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing our data protection officer Jeff Parkins at info@JPC.uk.net
We collect your name, phone number(s), address and email for our accounts program Xero and Repairshopr which are cloud based and password protected on our computer/phone/tablet. Xero and Repairshopr allow us to provide an invoice by email to you on jobs carried out and find your address and job history easily if you call us out on another job. Your name and telephone numbers are stored on our password protected phone to call you if necessary regarding a job and to recognise your name & number if you call us.
We do not collect any customer data if you use our Wi-Fi
If we need to backup any data recovered from a failing / failed hard drive or backup any data before reinstalling the Windows operating system, we store your name and data (such as documents / photos / videos and music) on our external hard drive and as soon as the job is complete, we securely remove your name and data backed up from our external hard drive.
Access to Your Personal Information
You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer Jeff Parkins at info@JPC.uk.net.
JPC will review this policy on 24/5/2022. The last date this policy was reviewed is 30/4/21.