IT Services You Can Trust

  • Established in 2006 by Jeff Parkins, J Parkins Computing (JPC) brings together over 20 years of experience in the industry.
  • JPC are based in Swansea and also cover Neath & Port Talbot and Llanelli, offering a mobile PC repair service to home and business customers.
  • “Remote Control” assistance available.
  • OAP discounts.
  • JPC are a member of The Federation of Small Businesses (FSB).
Contact UsCoronavirus & JPC

Our Video

Our Video

Our Services

Our Services

Laptop / Desktop Repair & Upgrades

Replacing damaged laptop screens & faulty hardrives. Installing hardware upgrades. 

Virus & Malware Removal

Remove viruses & malware which may have come from accidental downloads or scammers connecting to your PC. We sell AVG Security software which can reduce the risk of further infection.

Data Recovery

Recover data from faulty hardrives and partner with a specialist company to assist recovery with the most difficult data losses.

Internet Problems

Wireless networking specialists. We can help with Internet issues and help improve Wifi in hard to reach rooms.

PC Healthchecks, PC Setups & General Problems Solved

Speed up your PC. Setup new PC & copy personal data from the old to new one. Printer problems, iPad/tablet help, software problems, backup advice, home automation  (smart speakers, doorbells, security cameras etc.)

PC Training

Learn basic/medium/advanced PC skills in your own home. Subjects include how to use your new computer, online shopping, social media, security, housekeeping (including document & email filing), backing up your data. 

Prices

Prices

  • No callout fee.
  • First 90 minutes cost £60 per home PC. Most problems are solved within this time.
  • Prices are capped at a maximum of £120 per home PC (excluding parts).
  • Discounts for OAPs.

Coverage

Coverage

We cover the following areas (also Rhossili & Port Eynon for a nominal extra fee for mileage):

Latest News

Latest News

Windows 11 Release Date

Microsoft have reported (Microsoft Announcement) that Windows 11 is due out by the end of 2021. There is a compatability checker within their article that lets you know if your computer will run Windows 11. Having run this test on JPC's 2016 laptop, with high specs,...

Swansea Lockdown

From gov.wales regarding Swansea lockdown: ”Can I carry out building or repair work in someone’s home? Yes. Work carried out in people’s homes, for example by tradespeople, can continue. Our advice, however, is that both the tradesperson and household members should...

COVID 19 – Corona Virus Update – September 2020

JPC have now been visiting customer premises for the last 2 weeks and have now caught up with the back log of calls for customers we couldn't visit to help during lockdown. As a valued customer, we wanted to update you on the steps we are taking to help minimise the...

Reviews

Reviews

Thanks again Jeff. Saved us buying a new PC. Great service, friendly and polite as usual. Good advice received. Best technical engineer without a doubt. Deserves all the excellent feedback he gets. 2nd time he has helped us. Phoned Jeff on Tuesday evening, here following morning. Followed Covid guidelines to the letter. 

Philip & Eileen S

Neath

Thank you for all your help today. Computer wouldn’t turn on when you arrived. When you left the problem was solved and I had a fully working version of Windows 10.

Peter M

Port Talbot

I had a problem connecting my printer to my computer. Jeff sorted it out for me pretty quickly. He is professional, polite and easy to talk to. Whenever I’ve had any problems with my computer, I always call on Jeff to put things right. He also did a health check on my PC and sorted out my updates. His prices are reasonable and he took £5.00 off the full cost as I am a pensioner. Good on you, Jeff!

Gloria T

Swansea

I phoned up on Tuesday morning and spoke to Jeff directly, he and I discussed my problem and agreed that he would come out on Wednesday evening. He phoned me Wednesday morning asking if he could come out earlier, at Wednesday lunchtime. I agreed and he turned up promptly at Wednesday lunchtime and within 30 minutes he had resolved the issue and got the computer working. Brilliant customer service! Thank you.

Tom S

Swansea

Contact Us

Address

10 Cwrt Emily, Birchgrove
Swansea SA7 9GE

Hours

Mon-Sat: 9am – 6pm
Sun: Closed

Call Us

01792 794404